Privacy policy
1. Data Controller
In accordance with applicable data protection legislation, we inform you that the data controller responsible for this website is:
Luciana Sánchez Ltd
Reading, United Kingdom
Contact email: info@lucianasanchez.com
Website: www.lucianasanchez.com
2. Personal Data We Collect
We may collect personal information when you:
Contact us through our forms or by email.
Request information or a quotation.
Purchase our online interior design services.
Communicate with us by email or WhatsApp.
Browse our website (through cookies and similar technologies, where applicable).
The personal data we may collect includes:
Full name
Email address
Telephone number (if provided)
Information related to your project or enquiry
Website browsing and usage data
3. Purposes of Processing
TWe process your personal data for the following purposes:
Responding to Enquiries and Requests
To respond to messages, questions, quotation requests or requests for information about our services.
Providing Our Services
To manage projects, communications and the services you have purchased.
Service-Related Communications
To send you information necessary for your project or the services you have purchased.
Website Improvement
To analyse the performance and use of our website in order to improve the user experience, where applicable and where consent has been given.
4. Legal Basis for Processing
We process your personal data on the following legal bases:
Consent, when you complete forms or accept non-essential cookies.
Performance of a contract or pre-contractual measures, when you request or purchase our services.
Legitimate interests, to ensure the proper functioning and security of the website.
5. Data Retention
Personal data will only be retained for as long as necessary to fulfil the purposes for which it was collected and to comply with any applicable legal or administrative obligations.
6. Recipients and Third Parties
We do not sell or disclose your personal data to third parties.
However, certain technology providers may have access to information necessary to provide services related to this website or our business activities, including:
Web hosting and website services
Email services
Analytics or marketing tools (where applicable)
Communication platforms or forms
These providers operate under their own privacy policies and appropriate data protection measures.
7. Social Media
Luciana Sanchez may maintain profiles on social media platforms such as Instagram, Pinterest or other platforms.
Any interaction with these profiles will also be governed by the privacy policies of the relevant social media platform.
8. Your Rights
ou may exercise your rights to:
Access
Rectification
Erasure
Restriction of processing
Object to processing
Data portability (where applicable)
To exercise any of these rights, please contact us at:
info@lucianasanchez.com
Please clearly state your request.
9. Security
We take reasonable security measures to protect personal information against unauthorised access, loss or alteration.
However, no method of transmission or storage over the Internet can guarantee absolute security.
10. Changes to This Policy
We may update this Privacy Policy when necessary due to legal or technical changes, or changes to the operation of the website.
The current version will always be the version published on this page.
Last updated: 2026.